Stories from our customers
Customers regularly tell us about their experiences of having their possessions lost or stolen.
Click on the headings below to expand and read each story.
How Credit Card Sentinel Helped Me
On Sunday November 10, after having travelled from Sydney, I was at Port Macquarie Base Hospital visiting my Father in Law when I had a phone call on my mobile phone from the Hospital reception. They advised me that someone had handed in my wallet which I did not know that I had lost. Fortunately I had my contact number in my wallet. Proving who I was, I retrieved my wallet from reception and looking through it noticed that all the cash had been taken but the credit and bank cards were still there. Not wanting to take any chances, I made 1 phone call to Secure Sentinel and cancelled ALL the cards. This was done speedily and professionally by the young lady from Sentinel.
A great relief and most importantly, peace of mind to know that my card numbers could not be used.
My replacement cards commenced coming through to me from the various financial institutions the following week.
Why would anyone risk NOT being with Secure Sentinel?
D Beitsch. Secure Sentinel member for 11 years.