What We Offer

The most valuable thing you can have stolen is your identity.

Secure Sentinel provides one call assistance should you experience the loss or theft of your wallet, keys, phone or personal identifiable information.

Secure Sentinel offers two product options:

  • SecurePlus: a registration and retrieval service for financial cards, mobile phones and personal possessions.
  • SecureIdentity: an identity theft detection service which also includes the registration and retrieval services included in the SecurePlus product.

Features & Benefits

Credit File Receive a copy of your credit file to help you determine that your credit history is accurate and up-to-date. Unavailable Available
Credit Alerts Ongoing email alerts will help you to keep track of changes to your credit file. Unavailable Available
Identity Watch proactively monitors black market websites, blogs and chat rooms where identity information is illegal traded and alerts you if your personal information has been compromised. Available Available
Fraud Protect (AU only) We will register the details of your lost/stolen passport with Fraud Protect once they are reported lost or stolen to us. Available Available
IdentityGuard Assists you in restoring your identity, with up to $15,000* cover per annum. Available Available
Financial Cards We'll cancel lost or stolen registered financial cards including credit, debit and ATM cards and assist in arranging for replacements to be reissued. Available Available
Mobile Phones If your registered mobile phone is lost or stolen we'll place a temporary block on it to prevent unauthorised calls being made. Available Available
Keys Receive coded key tags so that lost keys can be returned if found. Available Available
Passports We'll assist  with the cancellation and reissue of your lost Australian passport, and remind you when any passport you hold is due for renewal. Available Available
Emergency Cash Advance In the event of loss or theft, if eligible, we'll quickly provide an emergency cash advance of up to AU$1,000* via Western Union. Available Available
Important Documents & Possession Register all your important documents and possessions. This information is kept safe until it's needed for a police or insurance report. Available Available
Luggage Luggage tags will alert anyone, anywhere in the world who finds your bags to call us immediately. Available Available
Fraud Deterrent Labels Attention-grabbing labels can be placed on important items to help deter theft and assist in returning the item should it be found. Available Available
Online Vault Safely upload and store important documents such as certificates and wills. Available Available
Change of Address We can inform participating service providers. Available Available
Global Assistance You can reach Secure Sentinel 24 hours a day, 365 days a year via our Australian-based customer support centre. Our specially trained staff are always ready to assist. Available Available
Retail Price (with effect from 1 October 2015)
$97.95 Individual
$129.95 Household
$132.95 Individual
$197.95 Household

*Terms & conditions apply.
^Two credit files and alert services are included with SecureIdentity household membership.