SecureIdentity
SecureIdentity helps you to protect yourself against identity theft by monitoring and detecting activity that may indicate your identity is being compromised.
Identity theft occurs when an individual’s personal information is used by another person without their knowledge. Criminals use this information to obtain credit, purchase goods or services, falsify applications for passports, driver’s licences and other documentation. They can even fraudulently claim government benefits or medical treatment and engage in other criminal activity in your name.
The impact of identity theft can be both financially and emotionally devastating and it is extremely difficult, time-consuming and costly for an individual to rectify. Identity theft is the fastest growing crime in Australia. In 2009 over 4.4 million Australians were affected by identity crime, up from 3.8 million in 2008.^
By providing you with your personal credit file, you’ll be able to check the accuracy of the information within and take action if you notice anything that’s inaccurate. We’ll also send you a credit alert whenever specific changes are made to your credit file. This acts as an early warning system that can help to alert you to any suspicious activity.
SecureIdentity incorporates the loss and assistance features of our SecurePlus service. With just one call to our 24/7 Customer Service Centre, our specially trained staff will take control by:
- Cancelling all affected registered credit and other financial cards within minutes of your call, Secure Sentinel will also cover you from the time you notify us of the loss, until the time we notify the relevant institutions.
- Helping to arrange for replacement financial cards to be sent to you
- Placing a temporary block on your registered mobile phone
- Cancelling your Australian passport and helping to arrange for a replacement
- Providing details of the items that you may need for police and insurance claims
- If eligible, providing a Secure Sentinel emergency cash advance of up to AU $1000*
- Arranging for the return of any registered items that may be recovered
- Providing expert advice and understanding to help you in a stressful situation
|
Features & Benefits | Individual Membership 1 person | Family Membership Up to 10 people^ |
|---|---|---|
| Credit file: Receive a copy of your credit file to help you to determine that your credit history is accurate and up-to-date. | Available
1 credit file |
Available
2 credit files |
| Credit alerts: Ongoing email alerts will help you to keep track of changes to your credit file. | Available
1 credit alert |
Available
2 credit alerts |
| Financial card registration: We'll cancel lost or stolen registered financial cards including credit, debit and ATM cards and assist in arranging for replacements to be reissued. |
Available |
Available |
| Mobile phone registration: If your registered mobile phone is lost or stolen we'll place a temporary block on it to prevent unauthorised calls being made. | Available | Available |
| Key retrieval: Receive coded key tags so that lost keys can be returned if found. | Available | Available |
| Passport: We arrange cancellation of your lost Australian passport, assist with its reissue and remind you when any passport you hold is due for renewal. | Available | Available |
| Emergency cash advance*: In the event of loss or theft, if eligible, we'll quickly provide an emergency cash advance of up to AU$1,000* via Western Union. |
Available |
Available |
| Important documents and possession registration: Register all your important documents and possessions. This information is kept safe until it's needed such as for a police or insurance report. | Available | Available |
| Luggage retrieval: Luggage tags will alert anyone, anywhere in the world who finds your bags to call us immediately. | Available | Available |
| Fraud deterrent labels: Attention-grabbing labels can be placed on important items to help deter theft and assist in returning the item should it be found. | Available | Available |
| Online vault: Safely upload and store important documents including certificates and wills. | Available | Available |
| Change of Address: We can inform multiple service providers. | Available | Available |
| Global Assistance: You can reach Secure Sentinel 24 hours a day, 365 days a year via our Australian-based customer support centre. Our specially trained staff are always ready to assist. | Available | Available |
| Retail Price | $69 per year | $114 per year |
How do I apply?
Simply click the red button below, or for more information, call the Secure Sentinel Customer Service Centre on 1800 022 043.
*Terms & conditions apply.
^Living at the same residential address.