Based in Sydney, Australia, our Customer Service Centre operates 24 hours a day, 365 days a year.

With over 25 years experience, and backed by Equifax, we offer peace of mind to more than 320,000 members directly and through relationships with leading financial organisations.


Our services

We help people by offering protection and support related to issues of loss and theft of important possessions and identity theft. We offer the following services:

  • SecurePlus: A loss and assistance service that takes the time, stress and hassle out of situations where your wallet, purse, handbag or other items are lost or stolen.

  • SecureIdentity: A comprehensive loss and assistance and identity theft detection service that helps to protect your possessions and your identity.

We also provide useful hints, tips and guides on how to improve your protection against the risks of loss, theft and identity crime.

Find out more


Help protect your wallet, keys, phone, passport & more from $97.95 per year*


All the benefits of SecurePlus PLUS credit monitoring from $132.95 per year*


* Membership automatically renews each year unless you cancel at least 14 days before your renewal date.