Report a loss

To report a loss or theft, or if you need assistance, simply call Secure Sentinel:

In Australia: 1800 022 043^

International: +61 2 9411 6898

To view the Secure Sentinel International free call numbers, please visit our Contact page. We recommend printing a copy of these numbers for easy reference whilst travelling.

Our customer service centre is available 24 hours a day, 365 days a year. One of our expert protection specialists will provide you with immediate support and will assist you in resolving the situation.


Find out more


Help protect your wallet, keys, phone, passport & more from $97.95 per year*


All the benefits of SecurePlus PLUS credit monitoring from $132.95 per year*


* Membership automatically renews each year unless you cancel at least 14 days before your renewal date.